City Buildings Closed to Public

COVID-19 | Press Release


March 24, 2020


MARCH 13, 2020

MARCH 16, 2020

In accordance with Governor Holcomb’s “Stay-at-Home” Order, we will be temporarily limiting access to most City-Owned facilities to help slow the spread of the COVID-19 virus. We continue to encourage citizens and business owners to utilize our website to conduct business with City staff,, or call into our offices at 317-398-6624.

The following list shows closures and other items that should be noted in regard to City-Owned Facilities and City-Sponsored Events:

Parks Department:

  • Morrison, Clearwick, and Sunrise Parks are closed. All other parks remain open
  • All trails, dog park and green spaces in parks are open for public use providing you comply with social distancing requirements
  • All public playgrounds are closed
  • The Carl McNeely Civic Center, Fitness Center, and Gym will be closed beginning on March 16th and will reopen after it has been deemed safe to resume normal operations. 
  • All volleyball, basketball, pickleball, Zumba, and walking are postponed until further notice
  • Parks Department Preschool is closed beginning on March 16th and will reopen on May 4th. This reopen date could change as new orders from Federal and State agencies are issued. 
  • Teddy Bear Tumblers Classes are canceled beginning March 16th for the remainder of the season. Classes will start up again in the fall. 
  • The Easter Egg Hunt scheduled for April 4th has been canceled
  • If you have a rental planned at the Parks Department please call 317-392-5128

Sewage Utility Office:

  • The office will be closed to the public until at least April 6th, 2020
  • Customers may pay their bills online, by mailing in a check, or by utilizing the drop box located on W. Franklin Street
  • The City has temporarily ceased “Disconnects” due to non-payment

Fire Department, Street Department/City Garage, Animal Shelter:

  • These offices will be closed to the public, but these essential services will continue, uninterrupted, as normal
  • Staff from these offices are still working, some remotely, but can all be reached via email or phone

City Hall:

  • All offices in City Hall (Mayor, Clerk-Treasurer, Planning and Building, Engineering, Legal, HR, and Sewage Utility) are closed to the public
  • Staff from these offices are still working, some remotely, but can all be reached via email or phone (317-398-6624)

List – Community Based Services Available

COVID-19 | Press Release | Public Safety

Free Internet for Families:

COMCAST and Spectrum are offering free internet services for those who do not currently have service. Please see below for details. This will help families navigate the eLearning lessons beginning March 31st.


Comcast – Internet Essentials:

Effective March 16, we are putting in place a substantial program to help

families deal with this crisis.

 Comcast will make it even easier for low-income families who live in a Comcast service area to sign up by offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month

For new customers, applicants can simply visit The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.


Spectrum – Charter Communications

To ease the strain in this challenging time, beginning Monday, March 16, Charter  commits to the following for 60 days:

  • Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • Charter will partner with school districts to ensure local communities are aware of these tools to help students learn remotely. Charter will continue to offer Spectrum Internet Assist, high-speed broadband program to eligible low-income households delivering speeds of 30 Mbps.



County food pantries: A list of pantries, times of operation, contact information and each pantry’s guidelines may be found at

Gleaners’ Trucks will continue their normal times as drive-thru pantries.

  • Senior’s (60 years & older only):
    • 1:00 – 2:30 p.m. March 24, April 28, May 26
    • 350 N Tompkins St, Shelbyville
  • Fairland:
    • April 3, May 8
    • New Life United Methodist Church, 6145 N 400 W, Fairland
  • Morristown:
    • 1:00 – 2:30 p.m. March 27, April 24, May 22
    • Morristown United Methodist Church, 221 S Washington St, Morristown


ShelbyGo: is available for medical appointments, grocery stores, pharmacies and the loop only (no side trips). If you have symptoms of the flu or the coronavirus, you will not be able to ride.

Contact: 317-398-7614


Groceries and Stores:

Dollar General: stores open from 8 – 9 a.m. for seniors and others who are medically fragile.


Kroger: order online and pick-up at store so you don’t need to get out of your vehicle. ($4.95 fee but first 3 orders are free)

Contact: 317-421-2350

Prescriptions can be delivered to your home for free within the Shelbyville City Limits. Contact: 317-421-2356


Walgreens: Walgreens Express home delivery or pick-up via the drive-thru (or in store) is available on eligible prescriptions (talk to pharmacy to confirm eligibility). Patient’s prescription insurance benefit must cover this service. Most prescription orders are available to be delivered to the patient’s home by the next business day – not delivered on Sundays or holidays. Free delivery available for a limited time only. Patient must create an account, have a debit or credit card, and be able to receive text messages on a smart phone. Contact: 317-398-8495


CVS: Free 1 – 2 day delivery on prescriptions and other essentials from March 9 – May. If you are going through the drive-thru to pick up a prescription, some over-the-counter products for pain, coughs, allergies, etc. are also available. Contact: 317-398-9791


MedWorks: Curbside pick-up. Call them when you arrive and your order will be delivered to you. The retail store is still open but you don’t have to leave your car for your meds in order to minimize possible exposure to the virus. Contact: 317-421-2020, option 0


Walmart: Order supplies online and pick-up at store so you don’t need to get out of the vehicle. Free. Contact: 317-392-4940


Walmart pharmacy: 1-800-2-Refill: meds can be ordered and delivered to the home.


Local Non-Profit Groups:

Salvation Army:

  • Carry out meals are served via the back door from 11:30 a.m. – 12:30 p.m.
  • Drive thru food pantry from 12:30 – 3:30 p.m. Monday and Contact: 317-398-7421


Seniors Helping Seniors: Will do their best to deliver items to older adults Contact: 317-604-5520


Shelby Senior Services:

  • Drive through food pantry at the center Mon, Wed, Fri for those seniors with Diabetes and Hypertension. Seniors are met at the door and handed pre-filled bags.
  • Home deliveries every other week.
  • ShelbyGo is available for grocery stores, pharmacies and the loop only (no side trips).
  • An older adult or the caregiver may call SSS and talk to someone who will help connect them with resources.

Contact: 317-398-0127


Shelbyville Indiana Giving Place: Over 1,000 members in this Facebook group give things away and make their needs known. No buying and selling, just giving and kindness. Someone who is homebound and needs help getting medication, food, etc. may post the need and folks will respond if they can help.



Society of St. Vincent de Paul: St. Joseph and St. Vincent de Paul Parishes will help per their limited resources and on an individual basis. They try to return calls within 24 hours. The store and warehouse are closed, but they can pull from their stock to assist. Contact: 317-395-7027


Governmental Services

Children’s Bureau can enroll families with children in Community Partners to assist with needs

Contact: 317-535-3326


Department of Family Resources will mail SNAP and Medicaid applications to anyone who needs them and assist when possible to get needed verification

Contact: 855-673-0193


WIC: All appointments are by phone and benefits are issued remotely. Contact: 317- 398-3002


WORK ONE: UNEMPLOYMENT: To file unemployment visit: to apply. Or google “uplink” to find the link.

Questions answered via Chat option on website or

Call 1-800-891-6499, Option 1 at end of the menu. Push nothing on the next menu and wait to talk with someone or leave name/number for a return call.

Now Open: Apply for SBA Loan

COVID-19 | Economic Development | Press Release

Via the SBA: The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to Indiana small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19), SBA Administrator Jovita Carranza announced today. SBA acted under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, to declare a disaster following a request received from Gov. Eric J. Holcomb on March 17, 2020.

The disaster declaration makes SBA assistance available in the entire state of Indiana; and the contiguous counties of Clark, Cook, Crawford, Edgar, Gallatin, Iroquois, Kankakee, Lawrence, Vermilion, Wabash, White and Will in Illinois; Boone, Breckinridge, Carroll, Daviess, Gallatin, Hancock, Hardin, Henderson, Jefferson, Meade, Oldham, Trimble and Union in Kentucky; Berrien, Branch, Cass, Hillsdale and Saint Joseph in Michigan; and Butler, Darke, Defiance, Hamilton, Mercer, Paulding, Preble, Van Wert and Williams in Ohio.

“SBA is strongly committed to providing the most effective and customer-focused response possible to assist Indiana small businesses with federal disaster loans. We will be swift in our efforts to help these small businesses recover from the financial impacts of the Coronavirus (COVID-19),” said Administrator Carranza.

SBA Customer Service Representatives will be available to answer questions about SBA’s Economic Injury Disaster Loan program and explain the application process.

“Small businesses, private non-profit organizations of any size, small agricultural cooperatives and small aquaculture enterprises that have been financially impacted as a direct result of the Coronavirus (COVID-19) since Jan. 31, 2020, may qualify for Economic Injury Disaster Loans of up to $2 million to help meet financial obligations and operating expenses which could have been met had the disaster not occurred,” said Carranza.

“These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. Disaster loans can provide vital economic assistance to small businesses to help overcome the temporary loss of revenue they are experiencing,” Carranza added.

Eligibility for Economic Injury Disaster Loans is based on the financial impact of the Coronavirus (COVID-19). The interest rate is 3.75 percent for small businesses. The interest rate for private non-profit organizations is 2.75 percent. SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years and are available to entities without the financial ability to offset the adverse impact without hardship.

Applicants may apply online, receive additional disaster assistance information and download applications at Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance. Individuals who are deaf or hard-of-hearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.

The deadline to apply for an Economic Injury Disaster Loan is Dec. 18, 2020.

For more information about Coronavirus, please visit:

For more information about available SBA resources and services, please visit:


About the U.S. Small Business Administration

The U.S. Small Business Administration makes the American dream of business ownership a reality. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow or expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit