Call Shelbyville Water Resource Recovery Facility First @ (317) 392-5131
When a Shelbyville Public Utilities customer has sewer problems, the resident should first contact the Water Resource Recovery Facility. We will dispatch a crew to check the main sewer line. If the stoppage is in the City’s main sewer line, we will clear the stoppage. If the City’s main is operating normally, indications are that your private sewer service is the cause of the sewer backup and personnel will notify the owner and advise if a plumber should be called. If you call a plumber before you call the Shelbyville Water Resource Recovery Facility, the plumber’s fee will be your responsibility even if the blockage is in the main sewer.
Property’s Owners Responsibility
What Can I Do To Prevent a Sewer Back Up?